Collection: 5 Awful Mistakes of Lash Studios

Avoid all of them! Especially #5

Life is full of surprises, right? Yesterday, you opened a new lash studio, full of motivation and inspiration. But today, you're stressed out with a huge debt. I bet that wasn't part of the plan. While making mistakes is okay – we're all human, after all – it's crucial to read this article to avoid the 5 most common mistakes of lash studio owners.

Mistake #1: Neglecting Database Updates
Maintaining an up-to-date database is vital for salons. Shockingly, 45% of salons overlook the opportunity to collect essential client information like email addresses during their initial visits. his oversight is critical because not only does it hinder client retention efforts through targeted email marketing campaigns, but it also deprives salons of valuable insights such as service preferences, appointment history, and birthdays. Without this data, providing personalized service becomes challenging. Moreover, outdated information can lead to missed appointment reminders, resulting in lost revenue.

Mistake #2: Insufficient Upselling and Cross-Selling Training

Only 30% of salons provide adequate training in upselling and cross-selling. Implementing these strategies effectively can boost profitability. Focus on enhancing the customer journey and involve your team in optimizing the experience. For example, why not offer brow shaping for people who already came for lash extensions?

Mistake #3: Inconsistent Rebooking Practices

Rebooking is crucial for building client loyalty. Always offer your client to book the next appointment or incentivize your team to prioritize rebooking and make it a primary focus for the year.


Mistake #4: Underestimating the Importance of Customer Reviews
Client reviews are essential for your salon's reputation and success. Develop a strategy to generate more reviews and address both positive and negative feedback seriously.

Mistake #5. Having bad suppliers
One prevalent mistake that beauty salons often make is sourcing products from unreliable or subpar suppliers. Whether it's gel polish for nail salons or lash extension materials for lash studios, the quality of the supplies directly impacts the client experience and overall satisfaction.

Opting for cheap, low-quality products may initially seem like a cost-effective solution, but it can have detrimental effects in the long run. For instance, nail salons that purchase inexpensive gel polish may find that the product chips easily, leading to client dissatisfaction and reduced repeat business. Similarly, lash studios that prioritize suppliers offering products at steep margins may compromise on quality, resulting in inconsistent results and potential damage to clients' natural lashes. Investing in high-quality supplies from reputable suppliers may require a higher upfront cost, but it ultimately pays off in terms of client retention, positive reviews, and long-term profitability

Pro Tip: We encourage you to check out our lash suppliers store, where you can find high-quality Korean lash extensions and other supplies to enhance your services. We maintain competitive prices without compromising on quality.

Keep in mind that business is not easy. However, by focusing on avoiding these common mistakes, you'll stay ahead of your competitors. Best of luck with your business.